This policy explains how friendlyrefer ("we") collects, uses, and protects the personal data you provide when applying through this site. We process your data in line with the EU General Data Protection Regulation (GDPR).
When you submit the form, your email client packages the information you entered - name, email, phone, selected role, languages, EU work eligibility status, and your optional message - and sends it to jobsbulgaria@friendlyrefer.com. We do not store personal data on a server operated by this site. Site-usage analytics, which is anonymous and separate from your application, is described in section 6.
We use the information solely to evaluate your application, contact you, and keep an internal record of the hiring process. The legal basis is your explicit consent (the checkbox inside the form).
We retain applications for up to 12 months from receipt. If you are not selected, your data is deleted or anonymized after that period unless you explicitly ask us to retain it for future roles.
Your application is read only by the referral team behind friendlyrefer. We do not sell, rent, or share your personal data with third parties for marketing purposes.
You may request access, correction, or deletion of your data at any time. You may also withdraw consent. Email jobsbulgaria@friendlyrefer.com and we will respond within 30 days.
If you accept analytics, we measure how this site is used with PostHog, a processor hosted in the EU and reached only through our own subdomain t.friendlyrefer.com. It records page views, clicks, scrolling, Core Web Vitals and technical details such as browser, device and referring page, and takes masked session recordings so we can find usability problems. Your IP address is discarded and never stored, and no location is derived from it. Form fields are masked, application data never reaches it, and nothing is sold or shared for advertising. Analytics data is automatically deleted after 14 days. The legal basis is your consent, which you can withdraw at any time with “Manage consent” in the footer; the .ph_..._posthog cookie and the matching localStorage entries expire within one year. Full details, including every cookie name, are in our Cookie Policy. We also use Microsoft Clarity for heatmaps, click maps and masked session recordings. The 14-day period applies to PostHog data; Clarity deletes recordings after 30 days and heatmap data after 9 months, and its _clck cookie lasts up to a year.
Questions about this policy or your personal data can be sent to jobsbulgaria@friendlyrefer.com. If you believe we have not handled your data correctly, you have the right to lodge a complaint with your national data protection authority.
Cookies, analytics and your consent choice are explained in our Cookie Policy .